Google pay is one of the fastest digital payment apps that has provided several customers with a better payment experience. The app is more convenient with several features like reaching bills, paying tickets online, etc., with constant rewards, coupons, and high-end security.
However, there are times when we have all encountered stuck payment on google pay at least once.
This article will thoroughly explain why payment failure occurs and how you can handle such situations.
Why do online payments get stuck?
There are several reasons why your payment is stuck on processing in google pay. Let’s have a look at them.
Bank Server Downtime
At times the back server itself might face a downtime. This is when the server doesn’t work properly, either planned or unplanned. Planned downtime is because of bank holidays or on weekends. However, unplanned downtime occurs due to unexpected technical errors.
Incorrect data
Incorrect data can lead to the “payment processing” message. This is when you enter the wrong OTP. This, in turn, cannot authorize the transactions. However, with a resend request, you can get another OTP.
Some of the other most common eros include:
- Poor internet connection
- Your account might be backlisted
- There might be some security issuesÂ
- You have exceeded the transaction limitÂ
- There might be a risk
How to cancel payment in google play:
Although this article is all about payment cancellation for a pending or already processed payment, the thing is, one cannot cancel google pay payment processing.
Normally, when a payment is stuck for a longer time, you will receive a notification from google pay. It will take around 3 to 5 working days to reflect the payment status on your Google Pay account.
This might be a successful payment notification or a payment failure notification.
How To Check Payment Status On Google Pay:
Follow the mentioned step to check your payment status on google pay.
Step 1: Open the Google Pay account
Step 2: Scroll down to the transaction history and head down to the transaction you want to check.
Step3: If you have a pending status, failed transaction, or the receiver has not received payment, you can report the payment. Click on the raise dispute.
But how can you get a refund if your payment is still stuck?
You don’t have to worry about the refund. If the payment has failed, they will refund your amount within 5-7 working days.
Please note that if your payment is stuck, do not make payment to the same beneficiary in the next 48 hours. This is because it takes 48 hours for the bank to process the payment in case of any issue.
FAQs
Can you cancel a pending transaction on Google Pay?
If a payment is marked as ‘pending,’ there is no way you can cancel. The app will display the transaction waiting notice if the payment has been stalled as ‘processing’ for an extended period.
What is Google pay Payment Processing Time?
Normally, when a payment is stuck for a longer time, you will receive a notification from google pay. It will take around 3 to 5 working days to reflect the payment status on your Google Pay account.
Will google pay refund money if scammed?
If someone requests personal financial details or other sensitive info on Google Play, it’s a scam. Google pay warns users if it detects any risk before payment. However, once you have made a payment, the app won’t refund your amount. You have to contact your bank directly.
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